CRM in Taxi

I met a sophisticated taxi driver today.

When I was in a taxi traveling from my office in Wanchai to SOHO in Central for dinner after work, I saw a large PDA (pretty old model of 02 but the screen is huge!) in front of the driver. For no reason, I asked the driver if he keeps his customers' contacts and frequent travel routes in that PDA and to my surprise, he did! You won't believe that taxi drivers have better CRM than some companies ...

Vietnam Journey - Day 3 - from Phan Thiet to Saigon (Sept 25, 2007)

Had a good sleep on the 2nd night and woke up at 10am when Denis was already out for swimming already. Joined Denis and Qing in the beach but I didn't swim. After that, we checked out, had some food and then boarded thew bus departing for Saigon.

Unlike the Saigon-Mui Nei bus ride - which was a loooong journey, this return journey looked like a pretty short one. The driver pressed his horn every other minute, meaning that I heard a few hundred times throughout the ride. I guess all passengers were annoyed. But this is normal 'cos as an Australian passenger said to me 'Vietnam is a fun place but when it comes to traffic, there is no rule'.

We boarded a taxi and sent Qing to her friend's home and then settled in a noddle shop nearby. Tried for the first time in this journey authentic Vietnamese beef noddles - Pho. We also ordered some more food and drinks + desert. Everything altogether cost us VND80000 - which is around HKD40!!! Yes HKD40!!! Very good food indeed!

After dinner, we took a taxi and randomly found a hotel for tonight. Bought some Durian and Mango and have just finished them off. Pretty tired now ... About time to go to bed in preparation for the last day of this journey.